Picture the scene: It’s 2016. Rihanna just released Work, Finding Dory is smashing the box office. In the middle of this golden age, Emma and Dave Sheppard decide it’s time to do their own thing.

Big Bear is the thing.

‍A digital marketing agency where veterans with 20+ years of experience work alongside young, disruptive mischief-makers.
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Result: A reputation for routinely outpunching the usual lineup of faceless goliath agencies. You know who we’re talking about.
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After all these years we’re still a family business with wholesome values. Happy to share knowledge, equally happy to learn. Partner with us and get fresh creative thinking served with proven expertise.

Social Media Marketing at Big Bear Creative

Why should hotels & hospitality brands Bear with us?

Leading hotel & hospitality brands turn to Big Bear for strategic, data-driven marketing that gets results:

More visibility
Stand-out in a crowded marketplace
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‍More direct bookings
Less reliance on pesky OTAs
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‍Better ROI
More return on your marketing investment

Forget one-size-fits-all solutions. Your property is unique, and it deserves a strategy tailored to its specific goals.

We’ll dig into what makes your hotel special, think like business owners, and invest in your success. Because meaningful partnerships deliver exceptional marketing outcomes, right?

About Us

Who do we work with?

We work with hotels and hospitality brands that share our values.

The typical Big Bear client is:

Guest-focused
Always putting the guest experience first.

Collaborative
Because great marketing stems from honest, open communication.

Ambitious
Ready to embrace bold, creative solutions to grow their business.

Sustainable
We love working with eco-conscious properties that are making a difference.

Fair’s fair: The Bear cares

We believe great marketing can transform the hospitality industry. That’s why we go the extra mile to make a positive impact.

Sustainability first:
We partner with hotels committed to green practices, and we’re proactive in making our own operations greener through the [Green Business Impact Programme].
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Investing in people:
We support our team with degree apprenticeships and work experience programs, collaborating with institutions like Anglia Ruskin University and Cambridge City Council to nurture the next generation of marketing talent.

About Us

It’s time to ignite your hotel’s marketing potential

Ready to attract more guests, win more direct bookings, and grow your revenue? Consultancy and creative marketing from Big Bear will give your hotel the unfair advantage it deserves.

Let's Talk

Why us?

At Big Bear, we pride ourselves on delivering real results for our clients. We’re a small but mighty team of experts who work collaboratively to achieve your unique marketing goals.

Our approach is rooted in dynamic marketing, which is achieved through our expert consultancy, innovative digital marketing solutions, and exceptional brand and design services. We make sure that we take the time to understand your objectives so that we can prescribe the very best solutions to your marketing challenges.

We believe that asking questions is crucial to understanding your needs, and we foster a non-judgmental environment where you can ask us anything. We are here to support you and inspire you to achieve your marketing goals.

Flexibility is key to our approach, and we can work with you in various capacities. Whether you need us to be your expert marketing consultant, your supercharged marketing delivery team, or a combination of both, we can adapt to your needs.

If you need a new brand and logo, a website that converts visitors into paying customers, or want to improve your digital marketing performance, we have the expertise to deliver the results you need.

Our team values

Authentic.

We don’t pretend to be something we are not. We’re fun and we’ll never change for anyone. Not ever. We focus on being the best ‘us’ that we can be. We’re open, transparent and trusted.

Dynamic.

We forge our own path and don’t just follow in the footsteps of others who have come before us. Our progressive ideas positively challenge the market for us and our clients.

Creatively Strategic.

We’re not stuck in our ways. We think creatively about challenges and the way that we overcome them. Research and strategy are at the core of everything that we do.

About Big Bear

Why should hotels & hospitality brands Bear with us?

Who do we work with?

Fair’s fair: The Bear cares

It’s time to ignite your hotel’s marketing potential

We're trusted partners of the worlds leading platforms.

Why us?

Our team values

Authentic.

Dynamic.

Creatively Strategic.

We are Big Bear Creative.

Want to work together?